How do I return/exchange an item?
You can return items within 28 days of purchase (or 45 days if your item was purchased in December). Returns and exchanges are normally processed within 3 working days of when we receive the items. Please click here for our returns platform, this will open a new window, you will need your order number and email address used for your order.
If you are approved then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 10 working days. Refunds on international returns will include only the amount paid for the products and does not include refunding duties, taxes and fees, this will need to be reclaimed from your local customs office.